About Shipping
Our company is committed to providing the best quality and the most real price, so our hair generally need to be produced within 7-8 days by Our Facotry. We will have professional service personnel to communicate with you and update the order status for you, Orders are processed Monday through Friday excluding weekends and holidays. Will confirm with you by email when we get your order,and update the real shipping date， Tracking information is sent via email on the day that the order is shipped out.
DHL
All order are sent only to the address you provide to paypal at checkout, Be Sure to Add your full address including suite or apartment.
(3-5 Days)
Fedex
All order are sent only to the address you provide to paypal at checkout, Be Sure to Add your full address including suite or apartment.
(4-5 Days)
UPS
All order are sent only to the address you provide to paypal at checkout, Be Sure to Add your full address including suite or apartment.
(4-7 Days)If you have placed an order or want to contact us, please click below Icon.
Our Refund
Please make sure that the product has not been used and send it back together with the package according to the address given by the service man, And We don't bear the return freight ,We will refund immediately after we receive your Hair.
If you are purchased a customized product With custom label, the Department does not accept returns. Please ensure Check the details with our service staff before purchasing.
Or Email Urbanchichairofficial@gmail.com