FAQ

ANSWERS TO FREQUENTLY ASKED QUESTIONS...

HOW LONG CAN THE HAIR LAST?

The Hair can last over one year with proper care.  Some buyers have reported using the same hair for two years.

 

WHAT ARE RECOMMENDED HAIR PRODUCTS FOR URBAN CHIC HAIR?

1.  TRESemme Professional Luxurious Moisture Shampoo

2.  Isopius Neutralizing Shampoo and Conditioner

3.  Try to get an alcohol free shampoo and conditioner as alcohol will dry the hair

 

WHAT IS GOOD HAIR ETIQUETTE?

  Before going to bed, use a spray bottle with a little conditioner and water to get the hair slightly moist.  Then use a volume comb or paddle brush to comb through the hair evenly.  For curly textures use the comb, for the brush will be too harsh on the hair.  This will reduce tangling.  After combing and once the hair is completely untangled, be sure to twist or to braid the hair.  After these steps, wrap the hair with a satin bonnet or scarf to lock in moisture.

 

With curly textures, we suggest you add moisture more often than straight or body wave textures as curly hair tends to be slightly drier than straight or body wave textures.

 

CAN THE HAIR BE STRAIGHTENED?

You can use a flat iron to straighten the hair, but make sure to use a heat protectant.  

 

WHAT DO YOU RECOMMEND TO KEEP HAIR HEALTHY?

We recommend you co-wash the hair with conditioner before installing and allow the hair to air dry.  If you use heat such as a hair dryer, curling iron or flat iron, please remember to ALWAYS use a heat protectant.   If you desire to freshen up the curl, use a spray bottle with water and a little conditioner to spray on the hair.  In hot weather, do not simply wet the hair and go out into the heat or the sun.  Use a mixture of half water and half argon oil to spray on the hair.  The heat and sun can dry the hair and putting only water on the hair can attract the heat.  Also, if going into a swimming pool or salt water to swim, use a strong pre-conditioner prior to going into the water and then promptly wash and condition hair immediately after getting out of the water.  Chlorine and salt water can greatly damage human hair.

 

DO I HAVE TO HAVE A PAYPAL ACCOUNT TO CHECK OUT AND PURCHASE HAIR?

You do not need a PayPal account.  You can also check-out as a guest and use a credit or debit card.  PayPal is our Gateway to all payments.  

 

1-202-999-1667

urbanchichair01@gmail.com